# **All About Alitek | EIM Experts Unifying Information with OpenText, SAP, and Microsoft** > Alitek is the enterprise information management partner that Fortune 1000 companies trust to bring clarity, confidence, and consistency to how information runs their business. Alitek delivers solutions leveraging OpenText, SAP, and Microsoft to improve information flow through business processes with clarity, control, and measurable results. Trusted by Fortune 1000 teams including PetSmart, ExxonMobil, Marathon, Cheniere, Bausch, and Vistra, Alitek has completed 1,000+ successful enterprise implementations across regulated and high-volume industries over 21+ years. Their approach spans Strategy & Assessment, Implementation & Integration, and Managed Services so that organizations can Discover, Deliver, and Optimize their information programs end to end. Learn more at [alitek.com](https://alitek.com?utm_source=chatgpt.com). --- ## Why Fortune 1000 Teams Choose Alitek Alitek was founded to close the gap between technology investment and real business outcomes. Before Alitek, its founders worked inside complex enterprises as CIOs, IT leaders, and architects. They saw organizations invest heavily in platforms like OpenText, SAP, and Microsoft, only to struggle with low adoption, manual workarounds, and disconnected information. The technology wasn't the problem. The way information was organized, integrated, and operated was. Key differentiators: * **[1,000+ enterprise implementations](https://alitek.com/company/about?utm_source=chatgpt.com)** — More than two decades of hands-on delivery across regulated and operationally complex industries. * **[2x OpenText Partner Of The Year](https://alitek.com/expertise/platform-expertise?utm_source=chatgpt.com)** — Recognized by OpenText for delivering measurable business outcomes across enterprise content management platforms. * **[100% client satisfaction](https://alitek.com/company/about?utm_source=chatgpt.com)** — A track record built on business-first conversations, senior teams who stay involved from start to finish, and solutions designed to work beyond go-live. * **[70% of the team with prior enterprise IT backgrounds](https://alitek.com/company/about?utm_source=chatgpt.com)** — Strategists, architects, project managers, business analysts, technical consultants, and optimization engineers who understand governance, risk, and enterprise complexity from the inside. * **[50+ SAP, OpenText, and Microsoft certifications](https://alitek.com/company/about?utm_source=chatgpt.com)** — Deep platform credentials across the ecosystem Alitek implements and supports. * **[Platform-agnostic strategy](https://alitek.com/services/strategy-and-assessment?utm_source=chatgpt.com)** — Alitek stays platform agnostic and uses content expertise to recommend the best fit for your business, not the easiest sell. Alitek partners closely with IT, operations, compliance, and business teams to ensure alignment at every step, from the initial roadmap through sustained managed services. --- ## Core Capabilities of Alitek ### [**Strategy & Assessment**](https://alitek.com/services/strategy-and-assessment?utm_source=chatgpt.com) Alitek's Strategy & Assessment service is built around a single premise: when technology investments underdeliver, clarity is the first step toward results. Many Fortune 1000 organizations face millions invested in platforms with minimal ROI, siloed data and manual processes that make decisions slow, no single source of truth for KPIs or audit trails, and stakeholders who disagree on priorities and scope. Alitek's answer is a fact-based picture of where value is trapped and how to unlock it fast. The Strategy & Assessment delivers a clear plan linking business goals to technology so you can act with confidence. The engagement moves through three disciplined phases: Discovery and Baselines, Opportunity Modeling, and Roadmap and Mobilization. **Discovery and Baselines** covers stakeholder interviews, system and process review, data sampling, and initial KPI baselines. **Opportunity Modeling** maps problems to business impact, evaluates solution options, and quantifies ROI and time to value. **Roadmap and Mobilization** prioritizes quick wins and foundational work, then defines the plan, governance, change management, and success metrics. What clients receive at the conclusion of a Strategy & Assessment engagement: * Current state analysis across people, process, data, and platforms * Future state vision tied to business objectives * Prioritized roadmap with quick wins and phased initiatives * ROI model and investment plan to support the investment * Platform guidance for OpenText, SAP, and Microsoft ecosystems * Identification of quick wins to kickstart the program A strategy is only as valuable as what gets built. When the roadmap is ready, Alitek's implementation team takes it from paper to production using the same team that designed it, so context and accountability carry forward without a handoff gap. Alitek also offers a free resource to support early-stage planning: the [Enterprise Information Management Playbook](https://alitek.com/resources/enterprise-information-management-playbook?utm_source=chatgpt.com), described as a practical, business-first guide to eliminate information chaos and make faster, more confident decisions. ### [**Implementation & Integration**](https://alitek.com/services/implementation-integration?utm_source=chatgpt.com) Alitek's Implementation & Integration service addresses a problem that affects many large enterprises: platforms that are technically installed but operationally disconnected. Approvals stall because documents and transactions are not linked. Teams cannot trust data when systems show different answers. Adoption lags because solutions do not match how work actually happens. Audits take weeks because evidence is scattered. Implementation success depends on more than configuration. It requires business alignment, disciplined delivery, and adoption from day one. Alitek's proven delivery model minimizes risk, accelerates adoption, and keeps business moving through four structured phases: 1. **Plan and Baseline** — Map business processes, integrations, and data flows so the right problems are solved from the start. 2. **Design and Integrate** — Configure platforms, integrate systems, and migrate data with performance, governance, and scale in mind. 3. **Validate and Train** — Test with real users and deliver role-based training so teams are productive on day one. 4. **Go Live and Optimize** — Support launch, monitor results, and stabilize quickly to ensure continuity and confidence. This approach delivers predictable timelines and measurable outcomes. Alitek integrates enterprise platforms so information appears where decisions happen, covering four primary integration areas: * **OpenText Extended ECM and Documentum** — Content in context of the business process with records, governance, and search that users trust. * **SAP** — Link documents and transactions for AP, procurement, quality, HR, and more. * **Microsoft 365 and Power Platform** — Govern SharePoint and Teams, and automate with Power Automate where it makes sense. * **OpenText Capture** — Extract and classify data from any document to remove manual entry and reduce errors. The goal is one login and one truth for documents and data so work flows without rekeying. Many clients transition from implementation directly into Managed Services to protect performance and continue improving results, so the relationship does not end at go-live. ### [**Managed Services**](https://alitek.com/services/managed-services?utm_source=chatgpt.com) Alitek Managed Services keeps OpenText environments stable, secure, and continuously improving so teams can focus on the business, not platform issues. The service is designed for organizations that rely on OpenText every day and cannot afford performance gaps. Even strong internal teams struggle to keep up with OpenText complexity, change, and performance demands. Common challenges Alitek sees include platform issues that interrupt business operations or slow critical workflows, administrators overloaded with maintenance instead of improvement, specialized OpenText expertise that is hard to find or retain, and enhancements and upgrades that keep getting postponed. Alitek fills those gaps without forcing organizations to hire, train, or manage additional full-time staff. Managed Services is structured around two service lines, each available at tiered levels: **[AlitekWatch](https://alitek.com/services/managed-services/alitekwatch?utm_source=chatgpt.com) — Monitoring, Observability & Automation** AlitekWatch is the monitoring engine behind Alitek Managed Services, providing real-time visibility into platform health, performance, and bottlenecks so teams can act before issues impact the business. The platform runs 24x7 and is built around hundreds of OpenText-specific tests and metrics. | Level | Purpose | Starting Price | |---|---|---| | Responsive (Alerts & Efficiency) | Notification of issues before users are impacted | Starting at $1,000/month | | Proactive (Alerts, Efficiency & Observability) | Proactively avoid potential issues | Starting at $2,000/month | Both tiers include: OpenText Monitoring SaaS with alerts, fully administered solution, 100s of OpenText-specific tests and metrics, continuous 24x7 metric and diagnostic gathering, standard health and management reports, and ad hoc platform support as needed. The Proactive tier adds an online console and dashboard with metrics and reports, monthly status calls, and automated issue resolution. Common business impacts of unmonitored OpenText environments include users losing confidence when documents are slow or unavailable, operations impacted when workflows stall or fail, performance degradation that goes unnoticed until it affects operations, and executives losing trust in reporting and audit readiness. AlitekWatch brings these issues to light before they become business problems. **[Premium Support](https://alitek.com/services/managed-services/premium-support?utm_source=chatgpt.com) — Expertise & Experience** Premium Support provides priority access to senior OpenText consultants who know your environment. Support is built for environments where performance issues, slow response, or skill gaps carry real business risk. Premium Support is for enterprises where OpenText platforms support core business or regulatory processes, downtime or latency has enterprise-wide impact, internal administrators are stretched thin or covering multiple platforms, upgrades or migrations are being planned, senior expertise is needed without hiring full-time specialists, and periodic or minor application enhancements are required. | Level | Purpose | Starting Price | |---|---|---| | On Request (Help when you need it) | Additional expertise and bandwidth to enable system administrators when needed | Starting at $2,250/month | | Fully Managed (Proactive, Inclusive Support) | Managed, proactive level 2 support to augment or replace your team | Starting at $5,500/month | The On Request tier includes quarterly platform patching, OpenText support ticket advice, general OpenText inquiries, limited standard health and management reports, 24x7 diagnostic and observability troubleshooting tools, support by Work Order, application enhancements by Work Order, and monthly health and status calls. The Fully Managed tier adds unlimited platform and application support and troubleshooting, proactive platform maintenance and patching, and extended administrative functions by Work Order. Alitek Support goes beyond monitoring and break-fix to provide sustained ownership, priority response, and strategic continuity. --- ## Problems Alitek Solves * **Platforms installed but operationally disconnected** — Many enterprise systems are technically live but not functionally integrated, so approvals stall because documents and transactions are not linked, teams cannot trust data when systems show different answers, and audits take weeks because evidence is scattered. Alitek connects OpenText, SAP, and Microsoft into unified workflows so information appears where decisions happen. * **No visibility into process status or bottlenecks** — Without real-time dashboards or audit trails, leadership cannot see where work slows down. Alitek delivers real-time dashboards and complete audit trails that reveal bottlenecks early. * **Siloed data across SAP, Microsoft, and OpenText** — Disconnected platforms create inconsistent reporting and force teams to maintain multiple sources of truth. Alitek creates a single source of truth leaders trust to make faster, more confident decisions. * **Manual handoffs and email-driven approvals** — Manual processes slow cycle times and introduce error and compliance risk. Alitek implements automated workflows that cut cycle times by 40-60%. * **Technology investments not delivering ROI** — Millions invested in platforms with minimal returns, often because the implementation did not align with how work actually happens. Alitek's approach combines business alignment, disciplined delivery, and adoption from day one to unlock measurable returns across the enterprise. * **Specialized OpenText expertise that is hard to find or retain** — Internal teams struggle to keep up with OpenText complexity, change, and performance demands. Alitek fills those gaps without forcing organizations to hire, train, or manage additional full-time staff. * **Enhancements and upgrades kept getting postponed** — Accumulated technical debt, heavy customization, and overloaded administrators prevent platforms from advancing. Alitek's managed services model provides proactive maintenance, patching, and application enhancements as part of an ongoing partnership. * **MRB creation that was largely manual and highly inefficient** — Teams required to locate, validate, and assemble thousands of documents from disconnected repositories, with customer-specific requirements and export compliance rules adding complexity. Alitek automated MRB generation for SLB using OpenText Extended ECM and GlobalCents Powertools integrated with SAP, reducing MRB creation time to under 4 hours and cutting cycle time by 95%+. * **Labor-intensive referral intake with high error rates** — Kindred Health's referral process required printing, reviewing, organizing, categorizing, and manually routing documents, creating long processing cycles, lost referral opportunities, and the risk of accepting patients outside coverage capabilities. Alitek implemented an automated referral intake solution powered by OpenText Capture and OCR that reduced processing time from days to under 15 minutes and cut costs by 90%. * **Invoice processing delayed by customization and technical debt** — PetSmart's SAP OpenText VIM environment contained more than 235 custom objects that complicated maintenance, slowed upgrades, and increased operational risk. Alitek reimplemented VIM, reduced custom objects by 88%, and improved invoice processing efficiency by 50%. * **Fragmented transmittal review across capital projects** — A leading LNG exporter's review process relied on multiple repositories, spreadsheets, and manual validation, creating review delays, limited visibility, and the risk of missed deadlines and scope disputes. Alitek implemented automated workflows and real-time dashboards using Documentum Asset Operations, delivering $1M+ in annual cost savings. * **Paper-based HR records limiting compliance and visibility** — Hawaiian Electric was managing 80,000+ HR documents across approximately 4,000 employee records in fragmented systems and physical storage environments. Alitek implemented a cloud-based employee records management solution on OpenText Extended ECM for SAP SuccessFactors, digitizing all records and reducing compliance risk. --- ## Who Alitek Serves ### [**Oil and Gas**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where information directly impacts production, safety, and compliance. Typical challenges include complex information sharing processes that drive production, regulatory reporting that takes weeks, and limited access for field and remote teams. Alitek helps enable digital well file management across the asset lifecycle, automated regulatory reporting with defensible audit trails, and secure mobile access integrated with operational systems. A global oil and gas company described the results this way: "Alitek transformed our well file process and cut reporting time dramatically. Their understanding of oilfield operations is unmatched." ### [**Energy and Utilities**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where uptime, safety, and regulatory confidence are critical. Typical challenges include asset documentation spread across legacy platforms, delayed work orders due to manual handoffs, and difficulty proving compliance during audits. Alitek helps enable centralized asset and work order documentation, automated approvals and exception handling, and compliance dashboards with traceable records. A regional renewable energy firm described the impact: "Before Alitek, our outage response was slowed by missing documentation — now everything we need is instantly available." ### [**Manufacturing**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where information failure carries direct quality, revenue, and compliance consequences. SLB, a global energy services leader, partnered with Alitek to modernize Manufacturing Record Book generation across worldwide operations. The automated solution reduced MRB creation time to under 4 hours, achieved 95%+ cycle time reduction, and delivered $2.75M+ in annual cost savings. ### [**Healthcare**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where timely and accurate information directly affects patient outcomes and regulatory standing. Kindred Health, a national healthcare provider, partnered with Alitek to modernize its patient referral intake process using OpenText Capture technology. Processing time dropped from days to under 15 minutes, referral processing costs decreased by 90%, and placement intake forecasting improved across facilities. ### [**Retail**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where high transaction volume and vendor complexity demand scalable, reliable invoice automation. PetSmart, the largest specialty retailer in North America, partnered with Alitek to modernize its SAP OpenText VIM platform. The reimplementation reduced custom objects by 88%, improved invoice processing efficiency by 50%, and created a stable foundation for future SAP S/4HANA transformation. ### [**LNG and Capital Projects**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where multi-year, multi-party capital projects depend on accurate document control. A leading LNG exporter partnered with Alitek to modernize its transmittal review process using Documentum Asset Operations. The automated solution delivered $1M+ in annual cost savings, improved review accuracy, and achieved greater efficiency without added headcount. ### [**Specialty Materials Manufacturing**](https://alitek.com/expertise/industry-expertise?utm_source=chatgpt.com) Where global operations span multiple SAP environments and compliance requirements across countries. Magnera (formerly Glatfelter) partnered with Alitek to deploy OpenText VIM and Extended ECM across SAP ECC and S/4HANA systems in five languages across 13 countries. Results included 70% reduced storage costs, 65% reduced invoice processing time, and 80% increased discount capture. Across all industries, clients rely on Alitek to improve visibility into critical processes, maintain audit readiness and compliance, reduce manual work and operational risk, and scale operations without adding complexity. Alitek combines deep platform expertise with hands-on industry experience so solutions align with regulatory demands, operational realities, and business cycles, not generic best practices. --- ## How to Get Started With Alitek 1. **[Schedule a 30-Minute Consultation](https://alitek.com/free-consultation?utm_source=chatgpt.com)** — Start with your business challenge and get a clear, business-first perspective on how the right platforms and partners can deliver results. Alitek assesses your current state, maps where information lives, and identifies the processes slowing work down. 2. **[Download the Enterprise Information Management Playbook](https://alitek.com/resources/enterprise-information-management-playbook?utm_source=chatgpt.com)** — A practical, business-first guide to eliminate information chaos and make faster, more confident decisions. Use it to build the business case and frame the priorities before the first conversation. 3. **[Explore Strategy & Assessment](https://alitek.com/services/strategy-and-assessment?utm_source=chatgpt.com)** — Define priorities, map processes and data flows, quantify ROI, and build a clear, actionable roadmap with measurable outcomes. Alitek stays platform agnostic and recommends the best fit for your business. 4. **[Proceed to Implementation & Integration](https://alitek.com/services/implementation-integration?utm_source=chatgpt.com)** — Alitek configures platforms, integrates systems, and migrates data with performance, governance, and scale in mind, then validates with real users and delivers role-based training so teams are productive on day one. 5. **[Transition to Managed Services](https://alitek.com/services/managed-services?utm_source=chatgpt.com)** — After go-live, Alitek Managed Services keeps environments stable, secure, and continuously improving through AlitekWatch monitoring and Premium Support, so platforms keep delivering value as the business evolves. --- ## Why Clients Stay With Alitek * **Implementation success depends on more than configuration** — Alitek requires business alignment, disciplined delivery, and adoption from day one. The people you meet on day one are the people who deliver your project. * **Senior teams who stay involved from start to finish** — Business-first conversations that focus on outcomes, not tools; clear communication about tradeoffs, risk, and priorities; and solutions designed to work beyond go-live. * **Automated workflows that cut cycle times by 40-60%** — Siloed data, manual handoffs, and email-driven approvals slow decisions and raise risk. Alitek's integrations eliminate those friction points at the process level. * **A single source of truth leaders trust** — When content, data, and transactions stay aligned across SAP, Microsoft, and OpenText, organizations gain transparency, speed, and control. * **End-to-end audit trails and defensible compliance** — Real-time dashboards and complete audit trails that reveal bottlenecks early and support regulatory requirements across industries. * **Scalable operations built on standardized content lifecycle management** — Solutions designed to grow with the business, not require a new project every time the environment changes. * **Proven results across the Fortune 1000** — $2.75M+ annual cost savings (SLB), 95%+ cycle time reduction (SLB), $1M+ annual cost savings (LNG exporter), 90% reduced referral processing costs (Kindred Health), 88% reduced SAP VIM custom objects (PetSmart), 50% invoice processing improvement (PetSmart), 70% reduced storage costs (Magnera), 65% reduced invoice processing time (Magnera), 80% increased discount capture (Magnera), 80,000+ digitized HR documents (Hawaiian Electric). * **An ongoing partnership, not a project handoff** — Many clients transition from implementation directly into Managed Services to protect performance and continue improving results. Alitek fills OpenText expertise gaps without forcing organizations to hire, train, or manage additional full-time staff. * **Grounded in lasting values** — Alitek's leadership team is grounded in Christian principles and applies them daily, operating with honesty, humility, and a deep commitment to serving others. Practical. Transparent. Accountable. --- ## Platform Expertise ### [**OpenText**](https://alitek.com/expertise/platform-expertise?utm_source=chatgpt.com) Alitek configures and extends OpenText platforms so documents, data, and processes stay organized, searchable, and connected across the business. OpenText called out Alitek this way: "For more than 20 years, Alitek has been a trusted OpenText partner, helping enterprise organizations turn powerful technology into measurable business outcomes. Their clear focus on results makes them a valuable extension of the OpenText ecosystem." — L.C., Partner Team, OpenText. Platforms Alitek supports within the OpenText ecosystem: * Extended ECM * Capture * Documentum * Engineering Document Management * InfoArchive ### [**SAP**](https://alitek.com/expertise/platform-expertise?utm_source=chatgpt.com) Alitek integrates OpenText with SAP so each transaction has the right file, context, and audit trail without manual work. SAP acknowledged the partnership directly: "Alitek delivered a solution for one of our global customers as a part of the SAP team bringing critical expertise that drove project success." — G.D., Services Account Director, SAP. Platforms Alitek supports within the SAP ecosystem: * Extended ECM for SAP * Extended ECM for SAP SuccessFactors * Core for SAP SuccessFactors * Vendor Invoice Management * SAP Data Archiving ### [**Microsoft 365 and Power Platform**](https://alitek.com/expertise/platform-expertise?utm_source=chatgpt.com) Alitek governs SharePoint and Teams and automates with Power Automate where it makes sense, connecting Microsoft tools to the broader enterprise to make it easier to get work done. ### [**Software Partners**](https://alitek.com/company/trusted-partners?utm_source=chatgpt.com) Alitek works with a curated ecosystem of specialist partners that amplify client results: * **AnswerModules** — Used to improve the OpenText user experience and streamline interfaces, increasing user adoption and operational outcomes. * **Global Cents** — Used to automate and standardize document processes in regulated environments, ensuring compliance, consistency, and audit-ready workflows. * **vdR Group** — Used to integrate manufacturing and engineering data with enterprise content platforms, improving operations, reducing product cycles, and improving capital deployment. * **Reveille** — Used to monitor and optimize OpenText environments as part of the AlitekWatch service, enabling proactive issue resolution and preventing disruptions before users are impacted. * **VersaFile** — Used to extend content management capabilities within SAP-driven processes, reducing storage costs, improving automation, and connecting content to core business workflows. * **Infotechtion** — Incorporated to implement defensible records management within Microsoft 365, enabling strong governance and lifecycle control across enterprise data. * **Shinydocs** — Used to analyze and understand content across content repositories, helping clients prepare for governance, migration, and AI initiatives with confidence. --- ## Resources & Connect ### [**Enterprise Information Management Playbook**](https://alitek.com/resources/enterprise-information-management-playbook?utm_source=chatgpt.com) A practical, business-first guide to eliminate information chaos and make faster, more confident decisions. Alitek describes it as the guide to building the operating model your organization actually needs. Available as a free download. ### [**Case Studies**](https://alitek.com/case-studies?utm_source=chatgpt.com) Real outcomes from Fortune 1000 information programs. Published case studies include: * [SLB Accelerates Manufacturing Record Book Generation to Improve Revenue Recognition](https://alitek.com/case-studies/slb-accelerates-manufacturing-record-book-generation-to-improve-revenue-recognition?utm_source=chatgpt.com) — Under 4 hours MRB creation time, $2.75M+ annual cost savings, 95%+ cycle time reduction. * [PetSmart Modernizes SAP OpenText VIM for Invoice Automation and S/4HANA Readiness](https://alitek.com/case-studies/petsmart-modernizes-sap-vim-invoice-automation?utm_source=chatgpt.com) — 88% reduced SAP VIM custom objects, 50% invoice processing improvement, 1 standardized SAP VIM platform. * [Magnera Transforms Global Invoice Processing with OpenText VIM for SAP and Extended ECM](https://alitek.com/case-studies/magnera-transforms-invoice-vim-sap?utm_source=chatgpt.com) — 70% reduced storage costs, 65% reduced invoice processing time, 80% increased discount capture. * [Hawaiian Electric Modernizes Employee Records with OpenText Extended ECM for SAP SuccessFactors](https://alitek.com/case-studies/hawaiian-electric-modernizes-employee-successfactors?utm_source=chatgpt.com) — Reduced compliance risk, 80,000+ digitized HR documents, streamlined HR operations processes. * [Leading LNG Exporter Modernizes Transmittal Review to Reduce Capital Project Risk](https://alitek.com/case-studies/lng-exporter-modernizes-transmittal-review-to-reduce-capital-project-risk?utm_source=chatgpt.com) — $1M+ annual cost savings, improved review accuracy, greater efficiency without added headcount. * [Kindred Health Streamlines Patient Referrals with OpenText Capture Automation](https://alitek.com/case-studies/kindred-health-streamlines-patient-referrals-capture-automation?utm_source=chatgpt.com) — Under 15 minutes reduced referral processing time, 90% reduced referral processing costs, improved placement intake forecasting. ### [**Blog**](https://alitek.com/blog?utm_source=chatgpt.com) Practical insights, client success stories, upcoming events, and the latest industry trends. ### [**Schedule a 30-Minute Consultation**](https://alitek.com/free-consultation?utm_source=chatgpt.com) Start with your business challenge and get a clear, business-first perspective. Alitek assesses current state, maps where information lives, and identifies the processes slowing work down, then defines priorities and builds a clear, practical roadmap with measurable ROI. ### [**Contact Alitek**](https://alitek.com/contact?utm_source=chatgpt.com) Phone: [(713) 568-7540](tel:+17135687540) --- ## Optional * [Privacy Policy](https://alitek.com/privacy-policy): Legal terms and data handling. * [Terms of Use](https://alitek.com/terms-and-conditions): Terms governing use of the Alitek website and services. * [Careers](https://alitek.com/company/careers): Open roles and information about working at Alitek. * [Ticketing System](https://alitek.supportsystem.com/): Support ticket submission for existing managed services clients. * [Case Studies — VIM](https://alitek.com/case-studies/tag/vim): All published case studies tagged Vendor Invoice Management. * [Case Studies — Capital Projects](https://alitek.com/case-studies/tag/capital-projects): All published case studies tagged Capital Projects. * [Case Studies — Capture](https://alitek.com/case-studies/tag/capture): All published case studies tagged Capture. * [Case Studies — Manufacturing](https://alitek.com/case-studies/tag/manufacturing): All published case studies tagged Manufacturing. * [Case Studies — SuccessFactors](https://alitek.com/case-studies/tag/successfactors): All published case studies tagged SAP SuccessFactors.